Last Updated: 28-Apr-2025

1. Introduction

Welcome to NucleusXP ("Company", "we", "us", or "our"). We provide software-as-a-service (SaaS) solutions via our website [Insert Website URL] ("Website"). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

NucleusXP ltd is the data controller responsible for your personal data.

Company details:
- NucleusXP Ltd
- The Yard, 33 Pensbury Place, London SW8 4TR
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3. Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, company name.
  • Contact Data: Email address, telephone number, billing address.
  • Account Data: Username, password, usage data.
  • Financial Data: Payment card details, bank account information.
  • Technical Data: IP address, browser type, operating system.
  • Usage Data: Information on how you use our website and services.
  • Marketing and Communications Data: Your preferences for receiving marketing from us.

4. How We Collect Your Data

We collect personal data when you:

  • Register for an account.
  • Use our services.
  • Complete online forms.
  • Contact us via email, phone, or through our Website.
  • Subscribe to newsletters or marketing communications.

5. How We Use Your Data

We process your personal data to:

  • Provide and maintain our services.
  • Manage your account.
  • Process transactions.
  • Communicate with you.
  • Improve our services and Website.
  • Comply with legal obligations.
  • Send marketing communications (with your consent).

6. Legal Bases for Processing

We rely on the following legal grounds:

  • Performance of a contract.
  • Compliance with a legal obligation.
  • Legitimate interests.
  • Your consent (for marketing communications).

7. Sharing Your Data

We may share your data with:

  • Service providers (e.g., payment processors, hosting providers).
  • Professional advisers (e.g., legal, accounting services).
  • Government bodies where legally required.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

8. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Your Data Protection Rights

You have rights under the UK GDPR, including:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Erasure of your personal data.
  • Objection to processing.
  • Restriction of processing.
  • Data portability.
  • Withdrawal of consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at [Insert Contact Email].

11. Security Measures

We implement appropriate technical and organisational measures to secure your personal data against unauthorised access, alteration, disclosure, or destruction.

12. Cookies

Our Website uses cookies. Please refer to our [Cookie Policy] for further details.

13. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the "Last Updated" date.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Company details:
- NucleusXP Ltd
- The Yard, 33 Pensbury Place, London SW8 4TR
-